Welcome to our faulty item exchange system. This system is used to confirm that you wish to return an item due to a manufacturer's fault. If you have more than one item you wish to exchange please process each item separately.
How to use:
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Fill in all fields below with the relevant information. Please ensure you include any necessary sizes and colours.
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Complete the checkout procedure by adding this item to your shopping cart, and enter the address you would like the replacement goods sent to.
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Securely wrap your item and clearly mark your order number on the outside of the package (and "Returned Goods" if overseas) and send it back to us. We recommend sending your package via Recorded delivery.
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You can log into 'My Account' at any time to check the status of your exchange.
Return Address:
Macdonald Sporrans
64 Newcraighall Road
Edinburgh
EH15 3HS
Scotland
Please contact us if you are unsure how to use this service, or need any further information on our exchange procedures.
| Model | FAULTY |
|---|---|
| Weight (kgs) | 0.0000 |














